Featured projects from my portfolio of work.
Compliance Controls Management is a user experience that has been designed to facilitate the setup and maintenance of policy services for internal datasets.
In evaluating opportunities for guest upsells, the refundable fare upsell stood out as one that had potential for a significant revenue benefit.
Web application to monitor internal operations metrics including first pass yield. Developed concept for application and worked through UX solutioning and UI design. Also responsible for art direction and coding of application.
Redesign of internal legacy tool which supports marketing campaigns through the creation and management of associated promotional certificates.
Generative research program launched to observe user pain points in real-time as they go through selected tasks on internal website.
Large-scale product audit required the scanning and color correction of 100,000 posters, art prints, and photos. To manage this, I designed and built a web application to manage it.
Marketing initiative to drive more customers to website leveraging catalog of product imagery.
Scalable UI element to have users navigate complex datasets and tables.
Integration of visual indicators into the flight search results that callout underperforming products and/or individual flight benefits.
Creation of email campaign deliverables that support popular movie launches, music events, and shopping seasons.
