About Me

Overseeing experience design of primary Pearson property through design exploration, user journey analysis, and collaboration with Product, Dev, and Business Units.  

Creating end-to-end experiences and journeys for large/complex initiatives within Medicare Design Studio. Working closely with various studio disciplines, design leadership, strategists, product, and business stakeholders to develop and translate product strategy into a compelling design vision.

Resigned due to RTO mandate. | Worked with Business Data Technologies and Selling Partner Experience to drive design of scalable enterprise solutions. Collaborated closely with Product and Engineering teams to identify requirements and outcomes for variety of product launches, built functional prototypes for testing, performed user research exercises to better understand user pain-points and to build out user journeys, designed reusable design components for in-house design system, and contributed to long-term UX vision.

Led design for two product groups within E-Commerce organization. Collaborated on variety of projects with engineers, UI designers, UX writers, and conducted A/B testing aimed at driving revenue growth, monetization of website, and improvement of guest experiences.

Designed experiences for employee-facing applications intended for both mobile and desktop deployment. Partnered with engineers, product managers, and platform leads to oversee user experience from concept to launch.

Researched/designed for user experience solutions being implemented in heavily customized Salesforce application while still working within structure of our design system. Work included writing use cases, defining user workflows, mocking up wireframes and prototypes for stakeholders within fast-paced Agile development environment.

Provided expertise to global client base through best practices in UX Research, UI Design/Refinement, Order Process Optimization, Website Design/Development, and E-Commerce Solutioning.

Designed and developed web application to track in-house quality assurance programs in U.S. and European production facilities.

Directed team of photographers and digital artists who oversaw imaging of all products featured on websites.

Developed digital painting product and trained team to execute production process with customer-submitted photos.

UX design and coding of various aspects of AllPosters.com website including checkout process, shopping cart experience, and development of strategies for increasing customer conversion.

Managed team of graphic designers who were responsible for all visual communication for the company including catalogs, direct mail pieces, website banners, and creatives for email campaigns.

Complete redesign of AllPosters.com Affiliates Program website as part of initiative to increase revenue for markting channel.

Designed and developed E-Cards experience for website. Desired outcome was achieved through growth of visitor engagement, brand awareness, and customer conversion.